Intellectual Property Policy
Our Commitment
Natalex Auto respects the intellectual property rights of others and is committed to addressing legitimate concerns raised by trademark owners, copyright owners, and their authorized representatives.
We operate as an independent retailer of automotive accessories and enthusiast products. We strive to respond promptly and professionally to all intellectual property inquiries.
Reporting Intellectual Property Concerns
If you believe that a product listing, image, description, logo, trademark reference, or other content available on our website infringes your intellectual property rights, please contact us directly using the information provided below so that we can review and address your concerns promptly.
Our team reviews all good-faith reports and works cooperatively with rights holders to resolve concerns.
Information Required
To help us investigate your request efficiently, please provide:
- Your full name
- Company or organization name
- Your position or authority to act on behalf of the rights holder
- Contact email address
- The intellectual property right involved (trademark, copyright, design right, etc.)
- Registration number(s), if applicable
- URL(s) of the specific product(s) or content in question
- A brief explanation of the concern
Incomplete requests may require additional information before review can begin.
Review Process
Upon receiving a complete notice:
- We acknowledge receipt of the complaint.
- We review the reported content.
- We may request additional information if necessary.
- Appropriate action may be taken, including:
- Modification of product descriptions
- Removal of images
- Removal of listings
- Other corrective measures where appropriate
Response Time
We aim to review intellectual property complaints within 3–5 business days.
Complex matters may require additional review time.
Good Faith Cooperation
Natalex Auto is committed to working in good faith with intellectual property owners and their authorized representatives.
Whenever possible, we encourage direct communication to resolve concerns efficiently and avoid unnecessary escalation.
Contact Information
For intellectual property matters, please contact:
Email: legal@natalexauto.com
Reservation of Rights
Natalex Auto reserves the right to evaluate all claims independently and to determine the appropriate course of action based on the information provided and applicable laws.
Submission of a notice does not automatically result in removal of content.